Job Description:

JOB SUMMARY:
Responsible for dropping and counting the money that is pulled off the casino floor and other
revenue sources.

ESSENTIAL JOB FUNCTIONS:
Collects and counts revenue from various drop sources per MIC and departmental
guidelines.  
Counts, sorts, and organizes all currency, coins, coupons, chips, and paperwork from
the drop containers.  
Retrieves drop boxes from the storage area and appropriately stores all boxes and
carts.

Straps and hand-stamps money bundles.  
Totals all cash, coins, chips, coupons, and other monies, and reconciling documents by
shift and by day/date.  
Enters count information into various PC-based applications.  Printing, signing all
reconciling documents, and verifying their accuracy.  
Loads appropriate boxes into carts and pushes/pulls carts to designated areas for
transportation to the casino floor.   
When a slot machine is being played at the time of bill validator drop, use excellent
guest service skills to ensure the guest’s satisfaction.  
Accounts for all Count Room keys and ensures compliance with MIC requirements.  
Sorts, counts, rolls coins, and delivers to the Cashier department.  
Collects and weighs tokens from arcade machines.  Returns counted tokens to arcade
change machines.   
Collects and counts currency from arcade change machines and takes meter readings.  
Completes all paperwork accurately and delivers it to the appropriate department
promptly, including scanning of all relevant documentation.  
Responsible for the loading of coins/currency and count of dropped funds for all the
casino floor ticket redemption kiosks  
Communicate with other departments and the Gaming Control Board to coordinate drop
and count schedules.  
Communicates currency counter maintenance requests to vendor technicians and IT
service requests.  
Utilizes a pager to answer service requests from other departments as well as initiate and respond to internal communications with other Count Room employees.      

Maintains the Count Room in a clean and orderly fashion.  
Monitors supply levels and requests supply orders  
Follows safety and security guidelines and adheres to department procedures.  

EDUCATION and EXPERIENCE:   

Minimum of 1-2 years related experience required.
Ability to communicate with all levels of management in a clear, friendly, and confident
manner.
Must get along with fellow team members and work as a team.
Must present a well-groomed appearance.
Must be self-motivated and be able to handle more than one function at a time by being
well organized.
Must be able to read, write, speak, and understand English.
Good mathematical and clerical aptitude for accurate record-keeping.
Excellent customer service skills are a must.
Ability to obtain/renew all government-required licenses or certifications, specifically a
Virginia Lottery Gaming Permit License

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
·   Positions that have contact with the public require the ability to work in a noisy environment and
may be exposed to guests who use tobacco products.   
·   Good manual dexterity to accurately handle cash, tickets, and racks of gaming chips.  
·   Ability to stand for long periods and pull, lift, and carry objects up to 40 lbs. 
·   Push and pull heavy carts up to 50 lbs. 
·   Comfortable working with a team in a small locked and secure room. 
·   Must be able to work in a highly populated fast-paced environment. 
·   Must be able to work in an environment with bright lights, loud music, and varied temperatures. 
·   Be aware that surveillance cameras monitor the premises recording activity throughout the
property on a 24-hour, 7 days per week basis.