Caesars Virginia
Job Description:
JOB SUMMARY:
Responsible for dropping and counting the money that is pulled off the casino floor and other
revenue sources.
ESSENTIAL JOB FUNCTIONS:
Collects and counts revenue from various drop sources per MIC and departmental
guidelines.
Counts, sorts, and organizes all currency, coins, coupons, chips, and paperwork from
the drop containers.
Retrieves drop boxes from the storage area and appropriately stores all boxes and
carts.
Straps and hand-stamps money bundles.
Totals all cash, coins, chips, coupons, and other monies, and reconciling documents by
shift and by day/date.
Enters count information into various PC-based applications. Printing, signing all
reconciling documents, and verifying their accuracy.
Loads appropriate boxes into carts and pushes/pulls carts to designated areas for
transportation to the casino floor.
When a slot machine is being played at the time of bill validator drop, use excellent
guest service skills to ensure the guest’s satisfaction.
Accounts for all Count Room keys and ensures compliance with MIC requirements.
Sorts, counts, rolls coins, and delivers to the Cashier department.
Collects and weighs tokens from arcade machines. Returns counted tokens to arcade
change machines.
Collects and counts currency from arcade change machines and takes meter readings.
Completes all paperwork accurately and delivers it to the appropriate department
promptly, including scanning of all relevant documentation.
Responsible for the loading of coins/currency and count of dropped funds for all the
casino floor ticket redemption kiosks
Communicate with other departments and the Gaming Control Board to coordinate drop
and count schedules.
Communicates currency counter maintenance requests to vendor technicians and IT
service requests.
Utilizes a pager to answer service requests from other departments as well as initiate and respond to internal communications with other Count Room employees.
Maintains the Count Room in a clean and orderly fashion.
Monitors supply levels and requests supply orders
Follows safety and security guidelines and adheres to department procedures.
EDUCATION and EXPERIENCE:
Minimum of 1-2 years related experience required.
Ability to communicate with all levels of management in a clear, friendly, and confident
manner.
Must get along with fellow team members and work as a team.
Must present a well-groomed appearance.
Must be self-motivated and be able to handle more than one function at a time by being
well organized.
Must be able to read, write, speak, and understand English.
Good mathematical and clerical aptitude for accurate record-keeping.
Excellent customer service skills are a must.
Ability to obtain/renew all government-required licenses or certifications, specifically a
Virginia Lottery Gaming Permit License
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
· Positions that have contact with the public require the ability to work in a noisy environment and
may be exposed to guests who use tobacco products.
· Good manual dexterity to accurately handle cash, tickets, and racks of gaming chips.
· Ability to stand for long periods and pull, lift, and carry objects up to 40 lbs.
· Push and pull heavy carts up to 50 lbs.
· Comfortable working with a team in a small locked and secure room.
· Must be able to work in a highly populated fast-paced environment.
· Must be able to work in an environment with bright lights, loud music, and varied temperatures.
· Be aware that surveillance cameras monitor the premises recording activity throughout the
property on a 24-hour, 7 days per week basis.