Job Description:

Protects company assets and provides a safe environment for our employees and guests.

ESSENTIAL JOB FUNCTIONS:

· Responsible for the safety and well-being of guests and fellow employees.
· Gives directions and provides escort to customers in need.
· Provides assistance to civil and law enforcement authorities, including testimony in court and
other administrative hearings.
· Makes chip fills, jackpot verifications.
· Regularly provides escorts of money and persons in money-handling positions. Provides first aid,
including CPR when necessary.
· Patrols all sections of property to identify safety hazards and breaks in security. Interviews,
investigates and documents all applicable incidents in accordance with company policy.
· Makes lost and found detailed descriptions of people and incidents.
· Enforces all company policies and procedures.
· Meets the attendance guidelines of the job and adheres to regulatory, departmental and company
policies

EDUCATION and/or EXPERIENCE:   

· Must be 21 years of age or older.
· High school graduate or equivalent is required
· Two years’ experience in a position with direct guest contact required
· Prefer individual with two years police, military, or casino security experience
· Prior experience is a position with direct guest contact is preferred.
· Ability to manage several tasks at once
· Must possess good oral and written communication skills along with a good working knowledge of
basic computer programs
· Must be able to obtain and possess a Virginia Gaming License from the VA Lottery.
· Must be able to work any day of the week and any shift
· Must present a well-groomed appearance.
· Must undergo eight (8) hours of ASP (baton) training
· Must be able to prepare effective written reports
· Must be able to get along with co-workers and work as a team
· Must have a valid driver‘s license and clean driving record to drive company vehicle.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

· Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees,
or cold as low as 10 degrees.
· Must be able to physically restrain individuals when a condition of arrest exists.
· Must be able to respond calmly in crisis and stressful situations and be able to make rational
decisions when handling guest and employee issues.
· Must be able to work independently.
· Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on
level surfaces, as well as up and down stairs.
· Must be able to lift and carry up to 60 pounds. Must be able to push or pull up to 150 pounds.
· Must be able to see and, also, remember the specific details of incidents and persons.
· The Security Officer must be able to read, write, speak and understand English.
· Must be able to give court testimony when necessary and write detailed reports.
· Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and
dust.